Shipping policy

Welcome to Cabins On The Cumberland! Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the globe, ensuring that we provide the very highest levels of responsiveness to you at all times.


  1. Production Time:

As a print-on-demand service, each product is created specifically for you upon ordering. The production process typically takes about 2-7 business days. This timeframe is used to print, prepare, and pack your custom order.


  1. Shipping Time:

Shipping time varies based on the destination and the shipping method chosen at checkout. Once your order is shipped, the delivery time can range from:


Domestic (within the USA): 3-7 business days

International: 7-21 business days

Please note that these are estimated delivery times and actual delivery times may vary depending on local postal service performance.


  1. Shipping Costs:

Shipping costs are calculated based on the size, weight, and destination of your order. The final shipping cost will be displayed at checkout before you complete your purchase.


  1. International Shipping:

For international orders, please be aware that Cabins On The Cumberland is not responsible for any customs fees, taxes, or tariffs that may be imposed on your order by your country's customs. These additional charges are the customer's responsibility.


  1. Order Tracking:

Once your order is shipped, we will send you a confirmation email with a tracking number, allowing you to track the progress of your shipment.


  1. Shipping Delays:

While we strive to maintain our production and shipping schedule, during busy periods, shipments might be delayed slightly. Additionally, please be aware that any delays due to customs clearance or postal service issues are beyond our control.


  1. Contact Us:

If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team at hello@cabinsonthecumberland.com

We appreciate your understanding and patience as we work to get your custom products to you as quickly and efficiently as possible. Thank you for choosing Cabins On The Cumberland for your unique print-on-demand needs!